YATR User Privacy Policy

    Effective Date: 3 January, 2025 | Last Updated: 3 January, 2025

    Your privacy is very important to us at YATR. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, YATR.co, including any related services or features. Please read this Privacy Policy carefully. By using YATR, you consent to the data practices described in this document.

    1. Information We Collect

    We may collect the following types of information when you use YATR:

    1.1 Personal Information

    When you make a booking, register, or use our platform, we collect:

    • Full Name
    • Email Address
    • Phone Number
    • Payment Information (processed securely through Stripe)

    1.2 Non-Personal Information

    We collect technical data such as:

    • IP Address
    • Browser type and version
    • Device information (e.g., operating system, mobile device identifiers)
    • Usage data (e.g., pages visited, time spent on the platform, search queries)

    1.3 Cookies and Tracking Technologies

    We use cookies, pixels, and similar technologies to:

    • Enhance user experience
    • Analyze website traffic
    • Provide targeted advertisements

    You can manage your cookie preferences through your browser settings.

    2. How We Use Your Information

    YATR uses your information to:

    • Facilitate and process bookings.
    • Provide customer support and respond to inquiries.
    • Send booking confirmations, updates, and relevant communications.
    • Improve and optimize our platform and user experience.
    • Comply with legal obligations and protect the platform from fraudulent or unauthorized activity.
    • Provide personalized marketing, promotions, and offers based on your preferences.

    3. Sharing Your Information

    YATR does not sell or rent your personal information to third parties. We may share your data in the following circumstances:

    3.1 With Yacht Providers

    To ensure your booking is processed and fulfilled by the appropriate yacht provider.

    3.2 With Service Providers

    We may share your data with trusted third-party service providers, such as payment processors, customer support platforms, and analytics tools, to facilitate our services.

    3.3 Legal Obligations

    We may disclose your information when required by law, regulation, or legal process.

    4. Data Security

    YATR takes the protection of your information seriously. We implement industry-standard security measures, such as encryption, firewalls, and secure socket layer (SSL) technology, to safeguard your data.

    However, no system is 100% secure. By using our platform, you acknowledge that you provide information at your own risk.

    5. Your Privacy Rights

    Depending on your location, you may have the following rights regarding your personal information:

    5.1 Access and Correction

    You can request access to the personal information we hold about you and request corrections to inaccurate or incomplete data.

    5.2 Deletion

    You may request the deletion of your data, subject to any legal or contractual obligations.

    5.3 Opt-Out

    You can opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.

    6. Third-Party Links

    Our platform may include links to third-party websites. YATR is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

    7. Children's Privacy

    YATR is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

    8. International Users

    If you access YATR from outside the United States, you acknowledge and consent to your information being transferred, stored, and processed in the United States, which may have different data protection laws than your jurisdiction.

    9. Updates to This Privacy Policy

    YATR reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any updates.

    10. Contact Us

    If you have questions or concerns about this Privacy Policy or how your information is handled, you can reach us at info@yatr.co